People’s Alliance Federal Credit Union (PAFCU) has been notified that TruStage, a provider of insurance and protection products offered through credit unions, is currently addressing a cybersecurity incident that has affected portions of its technology environment. TruStage has reported that it proactively shut down parts of its network while it investigates the incident and works to restore services. To assist members, TruStage has established the following resources:

TruStage Cybersecurity Incident FAQS
TruStage Claims Submission

At this time, there is no indication that this incident has impacted PAFCU or our members. We are closely monitoring the situation and will share updates as additional information becomes available.

We recommend that members exercise caution when responding to unsolicited phone calls, emails or text messages requesting personal or financial information.